Top 10 Extended Warranty Companies: Overview
Endurance, Olive, CarShield, CARCHEX, and Protect My Car are the best car warranty companies recommended by our expert team in 2023. Below are basic details about each:
| Warranty Provider | Best For | Overall Rating | Coverage Levels | Years in Business |
|---|---|---|---|---|
| 1. Endurance | Motorists looking for a direct warranty administrator | 4.6 | 6 | 17 |
| 2. Olive | Drivers looking for an easy online claims process | 4.5 | 3 | 23 |
| 3. CarShield | Owners of specialty or used vehicles | 4.5 | 6 | 18 |
| 4. CARCHEX | Motorists who want to buy from a well-established brand | 4.4 | 5 | 24 |
| 5. Protect My Car | Drivers who value customer service | 4.4 | 3 | 18 |
| 6. Omega Auto Care | Drivers who need a high mileage limit and want maintenance and tire protection | 4.4 | 5 | 10 |
| 7. autopom! | Drivers looking for a strong customer service record for shopping and claims | 4.3 | 3 | 14 |
| 8. Toco | Motorists who want a solid overall provider | 4.2 | 4 | 10 |
| 9. Concord Auto Protect | Motorists who have vehicles with reliability issues or high mileage | 4.2 | 3 | 10 |
| 10. MPP | Owners wanting a variety of warranty and maintenance coverage options | 4.2 | 10 | 45 |
10 Best Car Warranty Companies: Provider Reviews
Our expert review team uses industry standing, coverage, cost, transparency, and customer service to determine the best car warranty companies. The sections below take an in-depth look at the 10 best car warranty companies, including both direct warranty providers and car warranty brokers. Each of these providers scored highly for industry standing and transparency in our review of the warranty market.
1. Endurance: Best Coverage
Years in business: 17
Better Business Bureau (BBB) rating: Not rated
Provider type: Direct
Availability: All 50 states
| Review Category | Our Rating |
|---|---|
| Industry Standing | 4.4 |
| Coverage | 4.9 |
| Cost | 4.5 |
| Transparency | 5 |
| Customer Service | 4.4 |
| Overall Rating | 4.6 |
Endurance is our top pick for the best extended car warranty company on the market, earning 4.6 out of 5.0 stars and the designation of Best Coverage. Formed in 2006 and headquartered in Northbrook, Illinois, Endurance has become one of the largest competitors in the extended warranty space.
It’s a well-known direct provider backed by a car insurance company that’s A-rated by AM Best. Endurance also holds a place on the 2020 Inc. 5000, a prestigious ranking of the nation’s fastest-growing companies.
Endurance offers vehicle service contracts in all states except California, where it instead sells mechanical breakdown insurance (MBI) plans.
Endurance Pros And Cons
Below are some pros and cons of car warranties from Endurance:
Endurance Cost And Plans
According to our secret shopper analysis, Endurance offers six levels of auto protection that can last for up to eight years or 200,000 miles. Quotes we received show that Endurance plans range from $107 to $163 per month, which is on par with the industry average. The specific rate you pay will depend on the vehicle, plan, and deductible level you choose.
Below is a summary of each Endurance warranty plan:
| Extended Car Warranty Plan | Type of Coverage | Term Length | Coverage Plan Details |
|---|---|---|---|
| Supreme | Exclusionary | 5 years or 100,000 miles | Endurance’s most comprehensive choice, this plan covers your vehicle with bumper-to-bumper protection. This exclusionary warranty covers most mechanical and electrical car parts except for a short list of exclusions. |
| Superior | Mid-Level | 5 years or 100,000 miles | With the highest stated-component coverage, this warranty covers hundreds of engine, transmission, steering, air conditioning, and fuel system parts. |
| Secure Plus | Mid-Level | 5 years or 100,000 miles | Great for fast coverage, this plan protects steering, electrical, and braking parts. It also has the shortest waiting period among our top picks, at only 30 days or 1,000 miles. |
| Secure | Powertrain | 5 years or 54,000 miles | Endurance’s most budget-friendly option, this only covers your car’s most vital components – the engine, drive axles, and transmission. |
| Select Premier | High-Mileage | 6 years or 75,000 miles | Best for aging and high-mileage vehicles, this plan covers basic powertrain components (the engine, transmission, and drivetrain or drive axle), air conditioning, and select electrical parts. |
| EnduranceAdvantage™ | Warranty and Maintenance | 5 years or 100,000 miles | There are three sub-tiers of EnduranceAdvantage coverage to choose from, all of which protect against certain mechanical breakdowns as well as routine maintenance services like oil changes. |
Each Endurance warranty plan comes with trip interruption protection, rental car reimbursement, courtesy towing, and 24/7 roadside assistance up to $30 per day and $150 per incident.
Along with the standard perks, every Endurance customer receives a free year of Endurance Elite Benefits. The Elite Benefits package includes two free tire repairs or replacements per year, which is uncommon among extended warranty companies. Elite Benefits also provide $1,000 worth of total loss protection and $500 for key fob replacement.
Endurance Warranty Claims
Endurance is great for motorists who want a quick and easy claims process. The reason we rank it as one of the best extended car warranty companies is that it’s a direct administrator. This means it handles all claims directly, so there’s no go-between when filing issues.
Not only can this speed up the process of filing a claim, but it also simplifies the entire customer experience. Because you communicate directly with the Endurance team at every possible touch point, you won’t be wondering who you should contact for what problem.
You can connect with Endurance for a quick and easy claims process or any other customer service issue over the phone or online. The provider streamlines the direct experience even further with the Endurance mobile app, which allows customers to conveniently access benefits like roadside assistance from virtually anywhere.
Endurance Customer Reviews
The extended warranty company has a 3.7-star rating and an “Average” designation on Trustpilot based on over 7,000 Endurance warranty reviews. This means that about 76 percent of customers gave the provider four stars or more.
While Endurance doesn’t have the best industry standing with the BBB, it has a 3.7-star rating from customers based on more than 2,700 reviews. The BBB itself doesn’t currently have a rating for Endurance as it works to evaluate a pattern of complaints before issuing one.
Read more: Endurance warranty review
2. Olive: Best Online Warranty
Years in business: 23
BBB rating: A+
Provider type: Broker
Availability: 50 states
| Review Category | Our Rating |
|---|---|
| Industry Standing | 4.8 |
| Coverage | 4.2 |
| Cost | 4.8 |
| Transparency | 4.5 |
| Customer Service | 4.3 |
| Overall Rating | 4.5 |
We give Olive 4.5 out of 5.0 stars and recognize it as the Best Online Warranty for how easy it is to purchase plans and manage claims online. Olive’s site felt the most modern to our team, as it’s well-organized and makes it simple to compare coverage plans. Olive also features an online chatbot that’s helpful to customers and populates with good questions to ask.
Olive was founded in 2000 but only began selling its warranty plans online in 2020. We found that the provider generally has affordable plans and offers a great deal of transparency in regard to what’s covered by each warranty option.
In addition, Olive has a solid reputation. Its parent company, Repair Ventures LLC, holds an A+ rating and accreditation from the BBB. Olive also partners with companies like Consumer Affairs and auto repair estimator RepairPal.
Olive Pros And Cons
Below are some pros and cons about Olive’s extended warranties:
Olive Warranty Cost And Plans
Olive offers three levels of coverage, ranging from bumper-to-bumper coverage to powertrain protection. We found average or lower rates when gathering quotes from Olive. Total plan costs for a 2017 Honda CR-V with 45,000 miles ranged from $898 to $2,382. The monthly payments we were quoted ranged from $25 to $66 for 36-month terms. Olive offers deductible options of either $100, $250, or $500.
Below is a summary of each Olive warranty plan:
| Extended Car Warranty Plan | Type of Coverage | Term Length | Coverage Plan Details |
|---|---|---|---|
| Complete Care | Exclusionary | 3 years | This is Olive’s most comprehensive coverage, with a small list of exclusions. |
| Powertrain Plus | Mid-Level | 3 years | Covers major components like the engine, transmission, and brake system, along with air conditioning and suspension. |
| Powertrain | Powertrain | 3 years | This plan protects the engine, transmission, and drive axles. |
All Olive warranty plans come with towing assistance and rental car reimbursement, but they don’t include roadside assistance or trip interruption benefits. Although many other warranty providers do offer these perks, not providing them is one way that Olive keeps prices low.
Olive Warranty Reviews
Customers on the BBB give Olive 2.7 out of 5.0 stars, although that rating is based on just seven reviews. The company has responded to every complaint from customers on the BBB. Positive Olive reviews focus on the ease of the claims process and the ability to quickly compare coverage levels on the company’s website.
Read more: Olive warranty review
3. CarShield: Best Monthly Payments
Years in business: 18
BBB rating: D
Provider type: Broker
Availability: All states except California
| Review Category | Our Rating |
|---|---|
| Industry Standing | 3.9 |
| Coverage | 4.8 |
| Cost | 4.6 |
| Transparency | 5 |
| Customer Service | 4.2 |
| Overall Rating | 4.5 |
CarShield earned 4.5 out of 5.0 stars in our overall review. It’s been in business since 2005 and has the largest market share as far as used cars are concerned. As seen by its vast number of reviews and significant market presence, CarShield is one of the most popular extended warranty providers.
CarShield sells coverage plans from American Auto Shield and operates as a liaison between the customer and this warranty company. Though CarShield doesn’t administer its own plans, it works with a top-rated distributor for customer service and claims. When customers file a claim with CarShield, repairs are paid directly to the repair shop.
CarShield Pros And Cons
Below are some pros and cons of getting a warranty through CarShield:
CarShield Cost And Coverage
Our team received quotes from CarShield for a 2017 Honda CR-V with 45,000 miles on it, and prices ranged from $110 to $140 per month depending on the protection level. During our experience, we were put on hold multiple times, and we found it difficult to get a quote for anything other than the Diamond policy.
CarShield plans can cover vehicles up to 300,000 miles, which is the industry’s highest limit. The company offers six levels of coverage, as outlined below:
| Extended Car Warranty Plan | Type of Coverage | Term Length | Coverage Plan Details |
|---|---|---|---|
| Diamond | Exclusionary | Unlimited | Closest to factory-level protection, this plan offers bumper-to-bumper coverage designed to be similar to a manufacturer’s warranty for new cars. |
| Platinum | Mid-Level | Unlimited | This comprehensive plan is best for high-mileage vehicles. |
| Gold | Mid-Level | Unlimited | With coverage for both minor and major vehicle parts, this plan offers powertrain-plus coverage for the engine, transmission, water pump, air conditioning, and starter. |
| Silver | Powertrain | Unlimited | This provides basic powertrain coverage for only the most important parts of your vehicle. |
| Aluminum | Specialty | Unlimited | This vehicle service contract offers high-tech electrical coverage that protects the engine control module, alternator, navigation and GPS, electrical system, and starter. |
| Motorcycle & ATV | Specialty | Unlimited | For motorcycles, ATVs, and other off-road vehicles, this option comes with a variety of coverage levels. |
CarShield Reviews And Complaints
CarShield has an average rating of 4.0 out of 5.0 stars across more than 40,000 Trustpilot reviews. Unfortunately, a look at the company’s BBB page shows over 3,400 complaints filed in the last three years. However, considering CarShield sold over 1 million vehicle protection plans in the same time period, the rate of complaints remains relatively low.
There’s also a BBB alert against CarShield, so make sure you understand that you aren’t talking to a dealer or manufacturer when you speak with a CarShield representative. Also, be sure to carefully read your plan’s fine print before signing any type of CarShield contract.
Read more: CarShield review
4. CARCHEX: Best For Used Cars
Years in business: 24
BBB rating: A+
Provider type: Broker
Availability: 50 states
| Review Category | Our Rating |
|---|---|
| Industry Standing | 5 |
| Coverage | 4.6 |
| Cost | 4 |
| Transparency | 5 |
| Customer Service | 4 |
| Overall Rating | 4.4 |
CARCHEX is one of the most well-known and reputable extended car warranty companies in the industry, which is why we’ve awarded it with 4.4 out of 5.0 stars. Established in 1999, CARCHEX has an A+ rating from the BBB, accreditation, and endorsements from trusted brands like Kelley Blue Book, CARFAX, RepairPal, and Edmunds.com.
Sample contracts are available on the company’s website. Though most contracts are long, CARCHEX representatives will walk you through them to help you understand what’s covered.
We found that CARCHEX is a good option for vehicle owners who already have a preferred mechanic or auto repair facility, as the company has a large, nationwide network of approved service providers. Vehicle owners don’t have to go through lengthy claims proceedings. Instead, the auto shop can file the claim directly with CARCHEX, saving you a lot of time and stress.
CARCHEX Pros And Cons
Check out some pros and cons of CARCHEX:
CARCHEX Cost And Coverage
We shopped for quotes from CARCHEX for a 2017 Honda CR-V with 45,000 miles on it and found prices for various plan levels ranging from $177 to $218 per month for 18 months. We had a pleasant experience with the customer service representative who helped us out, as they were willing to walk us through all options we inquired about. Our team was also offered various discounts if we committed to purchasing that day.
CARCHEX has five tiers of coverage, outlined in the table below:
| Extended Car Warranty Plan | Type of Coverage | Term Length | Coverage Plan Details |
|---|---|---|---|
| Titanium | Exclusionary | 6 years or 125,000 miles | For the highest level of protection, you may want this exclusionary coverage plan from CARCHEX. |
| Platinum | Mid-Level | 6 years or 100,000 miles | Offers long-term coverage for stated components and takes care of hundreds of specific parts. |
| Powertrain Plus | Mid-Level | 5 years or 100,000 miles | This plan protects high-mileage vehicles by providing essential coverage for many major systems. |
| Powertrain | Powertrain | 5 years or 100,000 miles | This warranty plan protects against the most common and expensive repairs. |
| Extra Care | Outside of powertrain | Not specified | Provides coverage for items outside of the powertrain such as electrical system and suspension components. |
CARCHEX Customer Service
CARCHEX has a no-pressure sign-up process and generally low prices. You can call the company at any time and be sure that you’ll get a clear explanation of pricing and coverage terms, without a pushy salesperson on the other end.
The contracts and plans for the different levels of CARCHEX coverage are long and rather confusing, but a representative can walk you through them. If you’re not satisfied with your warranty plan within the first 30 days, cancel it and receive a full refund as part of the company’s 30-day money-back guarantee.
CARCHEX Warranty Reviews
CARCHEX has an A+ BBB rating and accreditation, and it’s endorsed by several industry leaders. The company has also received numerous awards for outstanding customer service, including:
- TopConsumerReviews.com five-star rating for six consecutive years
- BestReviewsHub.com Best Choice Award for four consecutive years
- Golden Bridge Awards® “Silver Status” for three consecutive years
When it comes to customer service, the No-Haggle, Low-Price, Everyday Guarantee™ differentiates CARCHEX from competitors. The company aims to provide clear coverage and pricing details, you aren’t pressured to buy, and your questions will be fully answered. It’s an experience that’s hard to find in the car warranty industry.
However, CARCHEX customer reviews through the BBB website and Trustpilot are mixed. It has a “Poor” rating on Trustpilot and 2.5 out of 5.0 stars from over 1,500 reviews. It also holds a rating of 1.9 out of 5.0 stars from over 150 customer reviews on the BBB.
Read more: CARCHEX review
5. Protect My Car: Best Customer Experience
Years in business: 18
BBB rating: C
Provider type: Direct provider
Availability: All states except California and Washington
| Review Category | Our Rating |
|---|---|
| Industry Standing | 4.3 |
| Coverage | 4.7 |
| Cost | 4.2 |
| Transparency | 4.5 |
| Customer Service | 4.4 |
| Overall Rating | 4.4 |
We award Protect My Car with 4.4 out of 5.0 stars in our industrywide review and name it the provider with the Best Customer Experience. Founded in 2005, Protect My Car boasts some of the strongest online reviews in the extended warranty industry. The company also has partnerships with Jiffy Lube, Meineke, and other leaders in the automotive sector.
There are three Protect My Car coverage levels to choose from and each includes 24/7 roadside assistance, free oil changes, and access to PMC Rewards. The provider stands out with its customer service and easy quote process, which are noted in many positive reviews.
Protect My Car Pros And Cons
Below are pros and cons of Protect My Car:
Protect My Car Cost And Coverage
The Protect My Car warranty quotes our team received for a 2017 Honda CR-V with 45,000 miles all came out to between $98 and $133 per month for 48 months. In our experience, getting a quote from the company was fast and easy. All we had to do was answer a few basic questions to see car warranty costs for multiple plans.
Here’s a further look into the different coverage levels offered by Protect My Car:
| Extended Car Warranty Plan | Type of Coverage | Term Length | Coverage Plan Details |
|---|---|---|---|
| Ultimate | Exclusionary | 4 years | The Ultimate plan is similar to a manufacturer’s warranty. As Protect My Car’s best coverage level, this vehicle service contract is designed for drivers who desire expansive coverage. |
| Deluxe | Mid-Level | 4 years | The Deluxe plan can be a smart choice for vehicles with over 50,000 miles. The policy protects the same components as the Ultimate plan except for the turbocharger and navigation system. |
| Essential | Powertrain | 4 years | The Essential plan works as an enhanced powertrain plan, providing relatively basic coverage compared to Protect My Car’s other choices. |
The Ultimate plan comes with one year of included maintenance. All three choices come with 24/7 roadside assistance and free oil changes. Access to PMC Rewards is also included, which helps drivers to save money on shopping and dining experiences.
Protect My Car Customer Reviews
Customers on the BBB give the company 3.3 out of 5.0 stars from almost 600 reviews. Most complaints involve misunderstandings of which parts are covered, illustrating the importance of reading the fine print on any vehicle service contract.
Read more: Protect My Car reviews
6. Omega Auto Care
Years in business: 10
BBB rating: A+
Provider type: Broker
Availability: All states
| Review Category | Our Rating |
|---|---|
| Industry Standing | 4.5 |
| Coverage | 4.8 |
| Cost | 4.1 |
| Transparency | 3.8 |
| Customer Service | 4.4 |
| Overall Rating | 4.4 |
Omega Auto Care has offered vehicle service contracts for over a decade and provides solid coverage options with strong added benefits. Omega Auto Care also makes our list because it has an A+ rating from the BBB along with a 3.9-star customer rating on Trustpilot.
In our research, we found Omega Auto Care’s extended warranties to be worth it if you have a high-mileage vehicle or want a warranty plan with some maintenance benefits. Its plans cover up to 250,000 miles on almost any vehicle and come with benefits like roadside assistance and maintenance benefits for one year.
Omega Auto Care Pros And Cons
Check out some pros and cons of Omega Auto Care:
Omega Auto Care Cost And Coverage
Omega Auto Care offers five main warranty plans – a factory-level plan, a mid-tier plan, and three different powertrain plans, with costs ranging from $118 to $125 per month. Plans can cover vehicles for up to 250,000 miles, which puts Omega Auto Care in league with companies like CarShield, CARCHEX, and Endurance.
The table below provides further details into Omega Auto Care’s five warranty plans.
| Extended Car Warranty Plan | Type of Coverage | Term Length | Coverage Plan Details |
|---|---|---|---|
| Exclusionary | Exclusionary | 5 years | Covers almost any breakdown except for a list of exclusions |
| Used Stated | Mid-Level | 5 years | Covers a wide range of systems on the vehicle including electrical, air conditioning, steering, suspension, and cooling |
| Powertrain Enhanced | Mid-Level | 5 years | Covers everything in the Powertrain and Powertrain Plus plans along with the fuel and cooling systems |
| Powertrain Plus | Powertrain | 5 years | Includes everything in the Powertrain plan, adding air conditioning and electrical |
| Powertrain | Powertrain | 5 years | Offers affordable, basic coverage for the engine, transmission, drive axle, and hybrid drive components |
Omega Auto Care plans also come with roadside assistance, rental car reimbursement, and trip interruption coverage. In addition, the extended warranty provider offers tire hazard protection plus the following maintenance benefits:
- Three oil changes
- $100 or $130 toward brake pads on select vehicles
- $100 toward battery replacement
- $40 toward cooling system maintenance
- One safety inspection and wiper blade change
These maintenance benefits take effect during the second month of your contract and expire 12 months later. Tire hazard protection covers $20 toward tire repair per tire or $100 toward tire replacement with a maximum benefit of $400.
Omega Auto Care Customer Reviews
As mentioned above, Omega Auto Care has an A+ rating from the BBB and holds accreditation with the site. Around 300 customers on the BBB give Omega Auto Care an overall score of 3.9 out of 5.0 stars. The company has a small number of complaints for a company of its size, with just over 40 being closed in the last year.
We found that common complaints on the BBB include having issues canceling extended warranty coverage and getting in touch with customer service representatives.
Read more: Omega Auto Care review
7. Autopom!: Best Claims Process
Years in business: 14
BBB rating: A+
Provider type: Broker
Availability: All 50 states
| Review Category | Our Rating |
|---|---|
| Industry Standing | 4.8 |
| Coverage | 4.2 |
| Cost | 3.9 |
| Transparency | 4.5 |
| Customer Service | 4.6 |
| Overall Rating | 4.3 |
The name for autopom! comes from the company’s mission: to provide automotive peace of mind. The warranty company prides itself on its consultative approach to customer service and low-pressure quotes process. The company’s CEO is known for stepping in and helping out if a customer can’t get a claim approved when it should be.
There are three levels of autopom! coverage to choose from, ranging from exclusionary to basic powertrain coverage with optional add-ons. All plans come with roadside assistance, rental car coverage, and trip interruption, though some plans also offer tire repair coverage.
Autopom! Pros And Cons
Below are a few pros and cons of autopom!:
Autopom! Cost And Coverage
Autopom! offers three extended car warranties: Exclusionary, Mid-Level, and Powertrain Plus. The company can cover vehicles up to 20 years old, and some vehicles may be eligible for an unlimited-mile coverage term. All in all, we found autopom! coverage to be affordable with plans ranging from $130 to $160 per month depending on the level of coverage.
You can find further details on each of the coverage plans offered by autopom! below.
| Extended Car Warranty Plan | Type of Coverage | Term Length | Coverage Plan Details |
|---|---|---|---|
| Exclusionary | Exclusionary | 7 years | Protects virtually all mechanical and electrical components unless the component is specifically listed as not covered |
| Mid-Level | Mid-Level | 7 years | Provides coverage within most of the major systems of your vehicle including the engine, transmission, drive axle, steering, braking, air conditioning, and electrical systems. |
| Powertrain Plus | Powertrain | 7 years | Protects named components for the essential powertrain systems, with the option to add electrical, air conditioning, and fuel systems |
Autopom! plans come with additional benefits like roadside assistance, rental car coverage, trip interruption benefits, and tire repair or replacement.
Autopom! Customer Reviews
Autopom! has been in business since 2009, has an A+ rating from the BBB, and holds a 4.9-star rating on Trustpilot. Customer complaints on the BBB detail issues with having repairs covered under warranty, which is why reading the fine print is critical.
Read more: autopom! reviews
8. Toco
Years in business: 10
BBB rating: A+
Provider type: Broker
Availability: All states except Alaska, Missouri, and Washington
| Review Category | Our Rating |
|---|---|
| Industry Standing | 4.2 |
| Coverage | 4.2 |
| Cost | 4.3 |
| Transparency | 3.8 |
| Customer Service | 4.6 |
| Overall Rating | 4.2 |
Toco has been in business for a decade and offers extended vehicle protection plans in 47 states (Alaska, Missouri, and Washington are exceptions). The company is known for its low costs, solid customer service, and pay-as-you-go coverage options.
Toco’s BBB profile tells the story of its healthy industry reputation. The company has an A+ rating and a 4.1-star rating out of 5.0 from customers on the platform. Along with high marks from customers on the BBB, we like that Toco offers a helpful online chat.
Toco Pros And Cons
Check out the pros and cons of a Toco warranty below:
Toco Cost And Coverage
Toco offers four levels of color-coded extended warranty coverage, each with its own mileage limit. Plans tend to cost between $58 and $100 per month depending on the level of coverage. Note that there’s a 90-day or 1,000-mile waiting period for Toco warranty plans, which is longer than with most other top-ranked warranty providers.
You’ll find more details about Toco’s extended warranty plans in the table below.
| Extended Car Warranty Plan | Type of Coverage | Term Length | Coverage Plan Details |
|---|---|---|---|
| Orange | Exclusionary | Not listed | There’s only a short list of exclusions in Toco’s Orange plan, making it similar to a factory warranty. |
| Yellow | Mid-Level | Not listed | This is Toco’s mid-level plan, covering the engine, transmission, brakes, steering, suspension, and various electronic components. |
| Blue | Mid-Level | Not listed | The Blue plan is similar to Yellow since it also covers the engine, transmission, fuel system, and air conditioning. With its higher mileage limit, though, there are a few more exclusions in the Blue plan. |
| Green | Powertrain | Not listed | This plan is similar to a powertrain warranty, covering the engine, transmission, and drive axles. |
Toco extended warranty plans come with the following perks:
- 24-hour roadside assistance
- Rental car coverage (maximum of $200 per covered repair)
- Trip interruption (up to $100 per day for three days)
- Discounts through Hotels.com and a rebate when you send the receipt to Toco
Toco Customer Reviews
As mentioned above, Toco receives strong customer reviews from the BBB. It also gets stellar reviews on Trustpilot, with customers offering it a 4.5- out of 5.0-star rating. Most Trustpilot customer reviews highlight the company’s friendly and helpful customer service agents and its prompt claims approval.
Read more: Toco warranty review
9. Concord Auto Protect: Best For Luxury Cars
Years in business: 10
BBB rating: D
Provider type: Direct
Availability: All states except California, Florida, and Washington
| Review Category | Our Rating |
|---|---|
| Industry Standing | 3.8 |
| Coverage | 4.1 |
| Cost | 4.6 |
| Transparency | 4.5 |
| Customer Service | 4.3 |
| Overall Rating | 4.2 |
Concord Auto Protect was founded in 2013 and has built a reputation for affordable extended vehicle protection. Like Endurance, Concord is a direct provider of extended warranties. This means that there’s no intermediary between customers and their service contracts. However, Concord isn’t backed by a traditional insurer.
In our research, we found that Concord Auto Protect tends to be one of the most affordable providers in the industry. However, its customer reviews and ratings leave much to be desired. On the BBB, Concord Auto Protect has a D rating with 4.0 out of 5.0 stars from 50 customers. Similarly, it holds an average rating of 2.7 out of 5.0 stars on Trustpilot from over 300 reviewers.
Concord Auto Protect Pros And Cons
Check out the pros and cons of Concord Auto Protect below:
Concord Auto Protect Cost And Coverage
Concord Auto Protect offers three levels of extended warranty coverage: Premium, Advanced, and Powertrain. The Premium plan comes closest to a bumper-to-bumper protection plan. Our research shows that Concord Auto Protect tends to cost between $44 and $53 per month, depending on the coverage level you choose.
We take a closer look at Concord’s warranty plans in the table below.
| Extended Car Warranty Plan | Type of Coverage | Term Length | Coverage Plan Details |
|---|---|---|---|
| Premium | Exclusionary | Not listed | Concord’s most complete warranty plan covers the engine, transmission, drive axles, suspension, fuel system, and air conditioning. |
| Advanced | Mid-Level | Not listed | The Advanced option covers key engine, transmission, and drivetrain components. Steering, brakes, and the cooling system are also protected. |
| Powertrain | Powertrain | Not listed | Concord’s Powertrain plan focuses on the most important vehicle components but covers less than half of what the Premium plan offers. |
Concord Auto Protect plans feature perks like 24/7 roadside assistance, full transferability, towing to the nearest repair facility, and lockout services.
Read more: Concord Auto Protect review
10. MPP
Years in business: 45
BBB rating: A+
Provider type: Broker
Availability: 10 states
| Review Category | Our Rating |
|---|---|
| Industry Standing | 4.4 |
| Coverage | 4.1 |
| Cost | 4.3 |
| Transparency | 4.5 |
| Customer Service | 3.8 |
| Overall Rating | 4.2 |
MPP was founded in 1978 and provides a comprehensive selection of extended warranty options as well as maintenance contracts. The company has served over 5 million customers and paid out over $400 million in claims in its history. It’s backed by Old United Casualty Company, a reliable bank with a high financial reliability score from AM Best.
Overall, we found that MPP has a solid reputation in the industry for customer service. The company holds an A+ rating from the BBB, along with 4.0 out of 5.0 stars from over 100 customer reviews. For a company of its size, MPP has a small number of complaints, with only 22 being closed within the last year.
Keep in mind that MPP extended warranties are only sold through specific car dealerships. Additionally, the company only serves drivers who live in the following states:
- Arizona
- California
- Florida
- Georgia
- Illinois
- Indiana
- Missouri
- Nebraska
- New Mexico
- Texas
MPP Pros And Cons
Check out a few pros and cons of MPP vehicle service contracts below:
MPP Cost And Coverage
MPP offers a wide variety of coverage options, allowing you to easily compare and get the best possible protection. Because it only offers its extended warranties through dealerships, there are no quotes available online. While the company says it offers a base $100 deductible with all of its plans, there are also plans with a disappearing deductible option.
We’ll take a closer look at MPP’s warranty plans in the table below:
| Extended Car Warranty Plan | Type of Coverage | Term Length | Coverage Plan Details |
|---|---|---|---|
| Platinum Care Elite | Exclusionary | Not listed | Extensive plan featuring bumper-to-bumper coverage and benefits like oil changes, tire rotations and headlamp replacements. |
| Platinum Elite | Exclusionary | Not listed | Features the same coverage and benefits as Platinum Care Elite but without maintenance benefits. |
| Platinum Plus | Exclusionary | Not listed | Includes the same coverage as the Platinum plan while including maintenance benefits. |
| Platinum | Mid-Level | Not listed | The Platinum plan is similar to a bumper-to-bumper factory warranty for new vehicles. |
| Gold | Mid-Level | Not listed | Covers everything in the Silver plan with additional enhancements for the engine, transmission, steering, brakes, electrical, air conditioning, drive housing, and suspension. |
| Silver | Mid-Level | Not listed | Covers all from the Bronze plan along with five more systems including steering, brakes, electrical, air conditioning, and front suspension. |
| Bronze | Powertrain | Not listed | Similar to a powertrain warranty, Bronze focuses on three major areas: the engine, transmission and front or rear wheel drive. |
MPP warranty plans come with the following perks:
- Emergency roadside assistance
- Towing allowance
- Rental car reimbursement
Read more: MPP warranty review
How Do The Best Car Warranty Companies Work?
Extended new and used car warranties can help you avoid draining your savings account or relying on credit cards to cover unexpected mechanical repairs. But without properly vetting companies, you could end up wasting hard-earned money on an extended warranty with bad coverage or customer service.
Car Warranty Company Reviews
If you’d like aftermarket car warranty coverage, shopping for quality options and determining the best warranty provider could be difficult. While reputable extended car warranty companies offer decent coverage at good rates, some extended warranties are little more than scams, taking customers’ money and failing to provide adequate service.
List Of Car Warranty Companies
If you don’t see your provider in our list of the 10 best car warranty companies, here are other options we’ve researched and given ratings to:
| Extended Car Warranty Provider | Our Rating |
|---|---|
| Ally | 4.1 |
| ASC Warranty | 4.1 |
| CornerStone United | 4.1 |
| EasyCare Warranty | 4.1 |
| Fidelity Warranty Services | 4.1 |
| Century Warranty Services | 4.1 |
| National Auto Care | 4 |
| American Auto Repair Coverage | 4 |
| Old Republic Insured Automotive Services | 4 |
| Warranty Solutions | 4 |
| Zurich | 4 |
| National Vehicle Protection Services | 4 |
| Vehicle Assurance | 4 |
| AutoAssure | 3.9 |
| MasterTech | 3.9 |
| Wholesale Warranties | 3.6 |
| Infinite Auto Protection | 3.6 |
Do Consumers Trust Extended Warranty Companies?
Our team polled 1,000 consumers who have purchased or thought about buying an extended warranty. Of those who had extended warranties, 65 percent were satisfied with the provider whether they had used their coverage or not.
However, 7 percent were disappointed that the warranty didn’t cover certain repairs while 5 percent believed their company had tried to avoid paying for covered repairs.
Trust Levels In Dealerships Vs. Car Warranty Companies
In our review team’s survey, we asked consumers about their level of trust in extended warranties from both third-party providers and car dealerships. We found that 63 percent of respondents trust an extended warranty from a third-party car warranty company. On the other hand, 15 percent of respondents don’t trust extended warranties from independent providers.
When it comes to purchasing an extended warranty from a car dealership, 65 percent of consumers we polled trust this process. However, 16 percent of respondents don’t trust purchasing extended warranty coverage from a car dealership.
From this data, we can generalize that slightly more consumers have trust in purchasing an extended warranty from a car dealership than from a third-party car warranty company. Truly, though, there’s very little difference in Americans’ perceptions of the two.
Types Of Car Warranty Companies
When it comes to purchasing a vehicle warranty, you have two main options: coverage backed by your car manufacturer or from an independent auto warranty provider. Take a look at the differences between these two options below.
Manufacturer-Backed Extended Warranties
All new cars leave the dealership with a factory warranty that varies in length but is usually short. If you enjoyed the protection of your manufacturer’s warranty, there’s the option of buying an extended warranty directly from the carmaker.
Most auto dealers offer their own extended warranties, but they’re generally only available for purchase before a car’s original warranty expires. Plans are typically less comprehensive than the bumper-to-bumper warranty you get during the first few years of a car’s life, but they still cover many parts. One upside is that repairs will be made by factory-trained technicians using original equipment manufacturer (OEM) parts.
Extended warranties from the dealership tend to cost far more than third-party options. You also have significantly less room to customize your car coverage plan. Make sure you know what’s covered and for how long before purchasing an extended warranty from your dealer, as these plans are generally somewhat limited and don’t last long.
When you purchase a vehicle service contract from the dealership, you’re limited with where car repairs can be done. Typically, service can only be performed at dealerships for your automaker.
Third-Party Car Warranty Companies
If unexpected and costly repair bills are something you’re worried about, look into third-party warranty coverage. Make sure to only get free quotes from reputable extended car warranty companies in order to avoid potential scams.
With independent providers, you have the ability to purchase an extended service plan for new and used vehicles at almost any mileage. Third-party providers also typically have more coverage options than manufacturers, letting you buy a plan that better suits your vehicle and budget.
This type of vehicle service agreement is, in many ways, the reverse of a dealer warranty. While you generally won’t receive exact factory replacement parts, many third-party warranty companies have larger repair networks, meaning your car can be repaired at almost any repair facility under warranty.
The coverage options and additional perks are similar to what you’ll get from a dealership, while sometimes they’re better. Though the best car warranty companies are cheaper than auto dealers most of the time, it’s best to compare rates with instant quotes.
Direct Service Providers
Car warranty companies that handle their own vehicle protection plans are called direct service providers. Being a direct service provider means the company handles everything from selling the warranty to approving car warranty claims to paying repair shops when your car gets fixed. The idea is that customers will always know who they’re dealing with rather than having to work with warranty middlemen.
How To Find The Best Car Warranty Company
With extended car warranties, you can choose a provider that keeps the process in-house to make sure that you receive a high standard of service. You could also select an extended warranty company that uses third-party administrators to handle claims and contract details.
Below are the steps to take when getting an extended warranty for your vehicle:
- Research different car warranty providers
- Find the best coverage for your car based on budget and needs
- Compare coverage plans from multiple providers
- Ask any questions you have before purchasing
What To Look For In Car Warranty Companies
If you understand what to look for in car warranty companies, you’ll have plenty of excellent options for coverage. We typically consider the following five categories when evaluating the best extended car warranty providers.
1. Industry Standing
Why it’s important: Industry standing is an excellent way to check whether a company is legitimate or a fraud. Our team recommends looking for extended warranty companies that have partnered with other trusted providers and that regularly win industry awards.
How to check: One place to start is the BBB, which rates providers based on how they resolve customer complaints, their transparency with business practices, and any known licensing or advertising issues. We also suggest looking into how long a warranty provider has been in business and how many states it serves.
2. Coverage
Why it’s important: If you’re going to spend upward of $1,000 on an extended warranty, it’s important that your most essential vehicle parts and components will actually be covered.
How to check: Any reputable extended car warranty provider will allow potential customers to review sample service contracts to verify what the warranty covers. These sample contracts list out exactly what is and isn’t protected by the warranty. Carefully read the full list of coverage and exclusions with any extended car warranty before purchasing a plan.
3. Cost
Why it’s important: If you want an extended warranty to help you save on repair costs, you need to find the best coverage plan at the lowest possible cost.
How to check: Most extended warranty providers offer easy-to-use online quote tools, though you may sometimes have to call to request pricing. Most warranty providers also offer long-term payment plans, though some may require upfront payments instead.
4. Transparency
Why it’s important: Any company that makes coverage details difficult to find should raise eyebrows. Solid providers will be upfront about contract information – it’s a bad sign when a provider tries to hide important coverage details from its customers.
How to check: Companies with a strong BBB standing and that post sample contracts online demonstrate a high level of transparency. If you have difficulty finding contract details or even receiving a quote from a provider, this should be a major red flag.
5. Customer Service
Why it’s important: Any extended warranty is only as good as the service provided when it comes time to file a claim. The worst extended car warranty companies have slow claims processes, poor responsiveness, and regularly look for excuses to deny claims.
How to check: Look at a company’s BBB page, which lists out customer reviews and complaints. Also check websites such as Trustpilot to see what customers are saying. While even the best extended warranty provider is bound to have its fair share of complaints, providers with an especially high volume of complaints should be met with skepticism.
How To Avoid Extended Warranty Scams
Unfortunately, some providers take their business practices to new lows and are outright scams. Here are a couple of ways to avoid these companies:
Recognize Unreliable Companies
Apart from phishing scams, there are vehicle warranty companies that make it difficult to get the coverage you’re paying for. Red flags to look out for when vetting an extended warranty company are a lack of industry endorsements, major limitations in coverage, and poor ratings on popular review sites.
The BBB lists consumer complaints on its site, so that’s a great place to start. Ideally, you’ll want to search for a company with a lower-than-average volume of complaints.
Disregard Spam Calls
The Federal Communications Commission (FCC) mentions scams in which car owners receive sales calls stating that their warranty is about to expire. During these calls, the scammer may pose as an employee from a legitimate company and could even provide specific information about the receiver’s car, further deceiving them into believing the call.
However, the caller is generally phishing for personal information, so do not provide any sensitive details. If you believe that you’ve been contacted by one of these scammers, immediately report the number to the FCC.
Best Car Warranty Companies: The Bottom Line
In this article, we named the following as the 10 best car warranty companies of 2023:
- Endurance: Best Coverage
- Olive: Best Online Warranty
- CarShield: Best Monthly Payments
- CARCHEX: Best For Used Cars
- Protect My Car: Best Customer Experience
- Omega Auto Care
- autopom!: Best Claims Process
- Toco
- Concord Auto Protect: Best For Luxury Cars
- MPP
Each of these reputable extended auto warranty companies will likely serve you well, save you from paying for auto repairs out of pocket, and provide peace of mind. However, these companies offer plans that appeal to varying types of vehicle owners, so we’d recommend comparing free quotes from multiple providers to find the best choices for you.
Best Car Warranty Companies: FAQ
Below are some frequently asked questions about the best car warranty companies:
Methodology
In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of extended auto warranty companies to formulate rankings of the best providers. Companies receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.
- Industry Standing: Warranty providers with a history of strong business practices and endorsements from experts receive the highest scores in this category.
- Coverage: This rating is based on types of extended warranty plans available, coverage terms, and added benefits like roadside assistance.
- Cost: Our research team reviews sample quotes for a variety of plans and vehicles. Companies with lower prices per year of coverage receive the best scores.
- Transparency: This score takes into account contract transparency and the availability of a money-back guarantee.
- Customer Service: We comb through customer reviews and perform our own shopper analysis to get a sense of the responsiveness and helpfulness of each warranty company.